The hardest part is getting paid!
I have been forced to discount up to 30% on invoices to one large clients who say they can't pay as product has performed badly.
Mentioning no names (indie label based in London live albums & live DVD's are the main product)
What do you mean exactly when you say "performed badly"? Who's performance?
I am not sure I understand this one... if I am the "performer, I redo the part until it's done the way it was requested. If it is a 2nd party, someone who is attached to the label, it's not my problem if their band doesn't play well. They owe me what they owe me.
When dealing with a headless corporation, expect a while to get your cash, but always make sure you have a contract outlining what is to be expected from all parties, and always get 50% up front (to cover your time and expenses). As long as you have a detailed agreement, you should be covered in court.
On the other hand, if you know that this company does this type of thing, name names. Make sure people know who they are. Your power becomes the fact that they can't screw over other people because they become known in the area as a bad client.
In the end, we need to make a living to be able to do this (or get a real day job doing something else). Being paid if part of what we have to do, and that means :A) Going to court or sending a nice legal threat B) Letting our community know that a client is a bad debtor, or C) not working for someone we know is a bad debtor.
And I can assure you of one thing: do this long enough, and you are going to be stiffed for a big amount of cash one day. Make sure you have a plan for when it happens, or you might loose everything you have worked to gain...
Hope this helps,
George Leger III
doing music, recording, and tech work for almost 26 years now...