Motu has no input connections

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Denis Chopin

Logician
Hi Everybody

I'm new here so would appreciate help. Also new to Mac and Logic so could use your input. I have just bought brand new imac Pro with Logic Pro 9 and am running OS Lion OS X 10.7 Everything installed beautifully. Uploaded driver for Motulite mk3 hybrid to mac and recieved message saying. This device has no input connections. Can hear ok but when I plug in guitar nothing. I went to apple website loaded upgrade to 10.7.2 and also to motu for new update. uploaded still no joy. Have unplugged and replugged firewire and even tried running it via USB but still no joy.

Any suggestions????

Thank you Denis
 
Have you contacted MOTU tech support?

USB or Firewire? What happens if you switch to the other? FW is most robust. I've read about some grumblings with hybrid units.

Do you see inputs on the CueMix software?

My old 828 mkll works with L9.1.6 and latest version of Lion.
 
Hi Markdvc thanks for that yes I do remember seeing it and I looked but everything seems to be ok and I still can't hear anything. I guess I will have to wait until support gets back to me. So annoying I have a new toy and I can't play with it.

Thank you Denis
 
Found it

HI all

Thank you I have sussed it. Motu sets the Cue FX Mix settings to Mute on default. Just turn the mute off and you got sound. Weird way to set it though.

Thank you for your help

Denis
 
Denis Chopin said:
HI all

Thank you I have sussed it. Motu sets the Cue FX Mix settings to Mute on default. Just turn the mute off and you got sound. Weird way to set it though.

Thank you for your help

Denis
Click to expand...

Hey Denis,

Thanks for that heads up. I do tech support for many users who use MOTU hardware. I haven't encountered this problem, maybe it's something new with the latest revision of Cuemix, or with Cuemix and Lion together. Anyway, it's good to know about it.

I just had a very similar experience with a wireless Sennheiser headset mic I just bought for my girlfriend. We couldn't get it to work, called tech support and they were stumped. Brought it in to them, still stumped and had the same problem on his system. Back and forth with the developers; they called me back a day and half later to say that the settings default to muting the input. A single click fixed it. And it took the tech support and the developers a day and half to get to the bottom of it. Unbelievable!

PS: Wally - good to know the 828 mk ll is working well under Lion. I'm a step behind you. I'm still using my 828 mk ll on OS 10.6.8; but will ultimately have to move to Lion at some point....😀
 
Eli said:
PS: Wally - good to know the 828 mk ll is working well under Lion. I'm a step behind you. I'm still using my 828 mk ll on OS 10.6.8; but will ultimately have to move to Lion at some point....😀
Click to expand...

Eli,
The MOTU drivers didn't skip a beat during my transition to Lion. The same can't be said for other components of my system.

I've considered picking up an Ultralite-mk3 Hybrid but I simply don't have any issues with the 828 mk ll. It functions as expected :thmbup:
 
Hi Denis,

MOTU drivers are among the best: stable and always ahead of the upgrade curve.

I remember when looking into the 828 mk ll several years ago, that it's compatibility was pretty amazing: Mac and PC, including relatively old operating systems (like Windows 98, and of course OS 9 on the Mac side), and also the latest OS for both platforms.

The Ultralite mk3 hybrid is a very appealing, feature-packed interface, especially with the cool built-in software. A perfect complement to Logic 9. :thmbup:
 
Hi CSeye

I agree I'm just getting used to everything and love the onboard software package....all running now smoothly with Logic. Best thanks for your support and have a great Christmas

Denis
 
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